Media and troubleshooting

This chapter covers common issues for competition administrators.

Images and files

JoomLeague uses Joomla Media Manager.

Typical folders:

images/com_joomleague
images/com_joomleague/clubs
images/com_joomleague/teams
images/com_joomleague/persons
images/com_joomleague/playgrounds
images/com_joomleague/database

File recommendations

Use:

• reasonable image dimensions;
• filenames without spaces;
• filenames without special characters;
• JPG, PNG or SVG depending on usage.

Cannot select an image

If Joomla says no filesystem providers were found, enable:

System → Plugins → Filesystem: Local

Cannot upload an image

Check:

• permissions of the images folder;
• PHP upload size;
• allowed file types in Joomla;
• file size;
• filename characters.

Record does not save

Possible causes:

• required field is missing;
• invalid date format;
• selected relation does not exist;
• insufficient permissions;
• record is checked out by another user.

Record is not visible in the list

Check:

• search filter;
• publishing filter;
• list limit;
• ordering;
• whether you are in the correct component section.

Raw language constants after import

Older JoomLeague data may contain values such as:

COM_JOOMLEAGUE_...
JL_...

Do not delete these values from the database. They should be translated through language files. If a raw constant appears, a translation is missing.

Reporting a problem

Always include:

• exact URL;
• what you clicked;
• what record you saved;
• exact error message;
• whether it happened in administration or frontend;
• screenshot if possible.